Case Study: Zoho One Implementation for Buzzer Gadgets

Client Overview

Company: Buzzer Gadgets

Industry: Laptop & Technology Rental Services

Location: Bangalore, India

Buzzer Gadgets is a laptop and technology rental company providing flexible rental solutions to startups, corporates, students, and institutions. Their services include short-term and long-term laptop rentals with doorstep delivery and support.

As the business scaled, Buzzer Gadgets required a centralized system to manage leads, rental orders, inventory, recurring billing, field deliveries, and internal team coordination efficiently.

Challenges

Before Zoho One implementation, Buzzer Gadgets was managing operations using multiple disconnected tools and manual processes, which led to:

• No centralized system for managing leads, customers, and rental orders

• Manual tracking of laptops, rental periods, and asset availability

• Difficulty managing recurring rental invoices and payment follow-ups

• Lack of real-time visibility into delivery and pickup status

• Poor coordination between sales, operations, and delivery teams

• Disconnected internal communication and email systems

They needed a unified, scalable platform to manage the complete rental lifecycle end to end.

Solution Provided

Worthy Desk implemented Zoho One to streamline sales, rental operations, inventory management, recurring billing, and internal collaboration using:

• Zoho CRM

• Zoho Inventory

• Zoho Billing

• Zoho Creator

• Zoho People

• Zoho Cliq

• Zoho Mail

Worthy Desk handled the complete implementation, including system configuration, automation, user training, and ongoing support.

Implementation Highlights

Zoho CRM for Sales & Rental Management

• Centralized lead and customer management

• Customized modules for rental orders, device allocation, rental tenure, and pricing

• Deal pipeline from Inquiry → Quotation → Agreement → Delivery → Return

• Automated follow-ups, task assignments, and status updates

Zoho Inventory & Zoho Creator for Asset Tracking

• Real-time visibility of available, rented, and returned laptops

• Automated alerts for low stock and upcoming rental returns

• Custom Zoho Creator app for delivery and pickup confirmation

• Faster check-in and check-out of rental assets

Zoho Billing for Recurring Invoicing

• Subscription-based billing setup for laptop rental plans

• Automated monthly and custom recurring invoices

• Scheduled invoice generation with payment reminders

• CRM and customer data sync for accurate billing

• Reduced manual billing effort and improved revenue predictability

Zoho People for Workforce Management

• Employee records, attendance, and role-based access

• Assignment tracking for delivery and operations teams

• Better accountability for field staff

Zoho Cliq for Internal Communication

• Department-wise channels for Sales, Operations, Delivery, and Management

• Faster coordination and real-time operational updates

Zoho Mail Implementation

• Professional domain-based email setup

• Centralized business communication

• CRM-linked email conversations for better tracking

Results

After implementing Zoho One, Buzzer Gadgets achieved:

• End-to-end visibility across sales, rentals, inventory, and billing

• Automated recurring invoicing with improved cash flow management

• Better asset utilization and inventory control

• Real-time tracking and accountability of delivery teams

• Faster internal communication and decision-making

• Reduced manual work and operational errors

• A scalable system ready to support business growth

Conclusion

By implementing Zoho One with integrated sales automation, inventory control, recurring billing, and internal collaboration, Buzzer Gadgets successfully transformed its rental operations into a centralized, efficient, and scalable system.

Worthy Desk, as a Zoho Authorized Partner, delivered a complete end-to-end Zoho One implementation, enabling Buzzer Gadgets to operate smarter, faster, and with greater control over their growing rental business.